Manage Your Policy

Helping Make Policy Management as Stress-Free as Possible

Manage Your Policy
At Liberty Mutual, we never forget that our policies are about people – and everyone is different. That’s why no matter how you choose to manage your policy – online, in person, or over the phone – we’ll make paying your bill, changing your policy or going paperless as easy and stress-free as possible.

Online Account Management
If you are a policyholder with Liberty Mutual you have access to all of our online account features, all you need to do is register. Then log in anytime to view your current coverage, pay or manage your bills, check the status of a claim, manage paperless preferences and more.

+Explore all our online account management features.-Explore all our online account management features.Explore all our online account management features.
  • Manage your billing – pay your bill today or set up recurring payment options
  • Report and track a claim
  • Set paperless delivery preferences for policy documents and bills
  • Save and print policy documents and auto insurance ID cards
  • Add or remove a vehicle or driver
  • Update your contact information

Log In
Convenient Payment Options
We are committed to making billing convenient and hassle-free. You can make one-time payments online or over the phone, or set up recurring payments to save time and never worry about late fees.

+View All Payment Options-View All Payment OptionsView All Payment Options
Credit Card or Bank Account
Pay online using your major credit card or a checking or savings account. You can also utilize our automated phone service (1-800-824-7317) to make a payment.1 (For Life Insurance call 1-800-451-7065)

Automatic Payments
Log in to eService to easily set up and manage automatic payments from your bank account or with most major credit cards.1

Online Banking
Sign up online through your bank using your Liberty Mutual policy number and you can send payment to Liberty Mutual from your own banking account.

By Mail
Send your payments by mail or overnight delivery. If you have lost your payment stub, please include your policy number on your check.

Liberty Mutual Group
ATTN: Remittance Processing
100 Liberty Way
Dover, NH 03821-7500

Go Paperless
Are you tired of the extra clutter and work that comes with receiving billing statements in the mail every month? You can opt to go paperless and view your policy and billing documents2 online instead of receiving them in the mail. Log in to your account for more details.

1 Credit card fees apply and may vary by state.
2 Some documents including bills may not be available online for certain policies.

Contact Us

Call 1-888-670-3366

Sales: Mon.-Fri. 7 am-1 am ET, Sat. 7 am-11:30 pm ET, Sun. 9 am-10 pm ET Claims: 24/7 Customer Service: Mon.-Fri. 8 am-10 pm ET, Sat. 8 am-8 pm ET, Sun. 11 am-5 pm ET